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Dialer

Browser Softphone

A softphone that lives in your browser tab

Reps log in and start calling. No desk phones, no apps to install, no IT ticket. Just a headset and a browser.

Start dialing free See all features

Why it matters

What browser softphone does for your team

  • 01

    Zero install

    WebRTC calling built on the Twilio Voice SDK.

  • 02

    Your devices

    Choose microphone, speaker and ringtone device per browser.

  • 03

    Never miss a call

    Ringtones and desktop notifications for inbound calls.

How it works

  1. 1

    Log in

    Open Dialer in any modern browser.

  2. 2

    Pick a headset

    Select your audio devices in My settings.

  3. 3

    Call

    Dial manually, work a campaign or start a power session.

Spec sheet

  • WebRTC audio
  • Live status: available, dialing, on call, wrap-up
  • Real-time updates over SSE
  • Works on Chrome, Edge and Firefox

FAQ

Browser Softphone questions

Do I need a desk phone?

No. A computer, a browser and a headset are all your reps need.

Combo moves

Works great with

Try browser softphone today

Connect your Twilio account, import a list and start a parallel session in minutes. No desk phones, no downloads.

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