Local Presence Dialing
Local presence dialing: show up as a local number, every time
People answer numbers they recognize. Dialer picks a caller ID from your number pool that matches each contact's area code, rotating evenly so no single number burns out.
Why it matters
What local presence dialing does for your team
- 01
Area-code matching
The pool number matching the contact's area code is used first, least recently used to spread the load.
- 02
Daily caps per number
Limit how many calls each number places per day to keep it fresh and reduce spam flags.
- 03
Buy numbers in the app
Search and buy local numbers in any area code directly from Settings, billed to your own Twilio account.
How it works
- 1
Build your pool
Buy numbers in-app or import every voice number on your Twilio account.
- 2
Pick pool mode
Choose a fixed caller ID or the local presence pool per campaign.
- 3
Dial
Each call goes out from the best healthy local number.
Spec sheet
- Fixed caller ID or number pool per campaign
- Least-recently-used rotation
- Per-number daily cap (0-10,000)
- In-app number purchase and release
- One-click import from Twilio
FAQ
Local Presence Dialing questions
What is local presence dialing?
Local presence dialing displays a caller ID with the same area code as the person you are calling. Recognizable local numbers typically get answered more often than unknown out-of-state numbers.
Do inbound callbacks still reach my team?
Yes. Every pool number keeps its own inbound routing, so callbacks ring your team, a chosen agent or voicemail.
Combo moves
Works great with
Try local presence dialing today
Connect your Twilio account, import a list and start a parallel session in minutes. No desk phones, no downloads.