Campaigns & Call Outcomes
Campaigns and call outcomes that run themselves
Every call ends with an outcome. Dialer uses it to decide what happens next: retry later, stop, count a conversation or add the number to DNC.
Why it matters
What campaigns & call outcomes does for your team
- 01
Custom outcomes
Each outcome is final or retried, counts as a conversation or not, and can add the number to DNC.
- 02
Automatic retries
Retryable outcomes return the contact to the queue after a delay, until max attempts is reached.
- 03
Priority you control
Order GoHighLevel tags so hotter leads are called first, and let missed inbound callers jump the queue. Contacts are claimed atomically, so no one is double-dialed.
How it works
- 1
Create a campaign
Set calling hours, caller ID mode, retries and max lines.
- 2
Add contacts
Upload a CSV or sync GoHighLevel tags every 15 minutes.
- 3
Work the queue
Reps dial in preview or power mode; outcomes drive the rest.
Spec sheet
- CSV import with E.164 normalization
- Retry delay and max attempts per campaign
- Archived outcomes stay on historical calls
- A call script per campaign
- Live campaign progress
FAQ
Campaigns & Call Outcomes questions
What is a call disposition?
A disposition is the outcome a rep picks after a call, such as Booked meeting, No answer or Not interested. Dialer uses it to schedule retries and report results.
Combo moves
Works great with
Try campaigns & call outcomes today
Connect your Twilio account, import a list and start a parallel session in minutes. No desk phones, no downloads.