Skip to content
Dialer

Campaigns & Call Outcomes

Campaigns and call outcomes that run themselves

Every call ends with an outcome. Dialer uses it to decide what happens next: retry later, stop, count a conversation or add the number to DNC.

Why it matters

What campaigns & call outcomes does for your team

  • 01

    Custom outcomes

    Each outcome is final or retried, counts as a conversation or not, and can add the number to DNC.

  • 02

    Automatic retries

    Retryable outcomes return the contact to the queue after a delay, until max attempts is reached.

  • 03

    Priority you control

    Order GoHighLevel tags so hotter leads are called first, and let missed inbound callers jump the queue. Contacts are claimed atomically, so no one is double-dialed.

How it works

  1. 1

    Create a campaign

    Set calling hours, caller ID mode, retries and max lines.

  2. 2

    Add contacts

    Upload a CSV or sync GoHighLevel tags every 15 minutes.

  3. 3

    Work the queue

    Reps dial in preview or power mode; outcomes drive the rest.

Spec sheet

  • CSV import with E.164 normalization
  • Retry delay and max attempts per campaign
  • Archived outcomes stay on historical calls
  • A call script per campaign
  • Live campaign progress

FAQ

Campaigns & Call Outcomes questions

What is a call disposition?

A disposition is the outcome a rep picks after a call, such as Booked meeting, No answer or Not interested. Dialer uses it to schedule retries and report results.

Try campaigns & call outcomes today

Connect your Twilio account, import a list and start a parallel session in minutes. No desk phones, no downloads.