Skip to content
Dialer

Voicemail Drop

Record your best voicemail once. Drop it a thousand times.

When an answering machine picks up, Dialer waits for the beep and plays your recorded message while your rep is already on the next call.

Why it matters

What voicemail drop does for your team

  • 01

    Never read a script to a beep again

    Reps record voicemails in the browser and choose a default. Every drop sounds as good as the first take.

  • 02

    Automatic on power-dial lines

    In a parallel session, any line answered by a machine gets your voicemail without the rep ever hearing it.

  • 03

    One click on preview calls

    On manual calls the softphone shows 'Voicemail detected' and a Drop voicemail button. The call is logged as Left voicemail, no wrap-up needed.

How it works

  1. 1

    Record

    Record one or more voicemails from your microphone in the browser.

  2. 2

    Choose a default

    Pick the drop to use for each power-dial session.

  3. 3

    Dial

    Machines get the message after the beep; humans get your rep.

Spec sheet

  • Message-end detection so drops start after the beep
  • Multiple recordings per agent
  • Served to Twilio from signed, expiring URLs
  • Calls logged as 'Left voicemail' automatically

FAQ

Voicemail Drop questions

What is voicemail drop?

Voicemail drop plays a pre-recorded message into a contact's voicemail box so your rep does not have to wait for the beep and speak it live.

Does the voicemail start before the greeting finishes?

No. Dialer uses Twilio answering-machine detection with message-end detection, so playback starts after the greeting and beep.

Try voicemail drop today

Connect your Twilio account, import a list and start a parallel session in minutes. No desk phones, no downloads.