Spam Protection & Number Health
Keep your caller IDs out of 'Spam Likely'
A number that gets labelled as spam quietly kills your connect rate. Dialer checks every number hourly and pulls the bad ones out of rotation before they cost you a day of calls.
Why it matters
What spam protection & number health does for your team
- 01
Hourly health checks
Numbers with 40+ dials in 7 days answering at under 40% of your company average are rested for 7 days.
- 02
Clean lists before you dial
Verify numbers with Twilio Lookup line-type intelligence. Invalid numbers are skipped and verified mobiles are dialed first.
- 03
Fair stats
Lines cancelled because another line connected are hidden from number health, so they never drag a good number down.
How it works
- 1
Dial normally
Health is calculated from real answer rates, no setup required.
- 2
Get rested numbers
Underperforming numbers leave the pool for 7 days and come back automatically.
- 3
Verify lists
Run Lookup on a campaign to skip invalid numbers before dialing.
Spec sheet
- Hourly per-number answer-rate checks
- Automatic 7-day resting
- Twilio Lookup line-type verification (billed per lookup)
- Mobiles prioritized after verification
FAQ
Spam Protection & Number Health questions
Why do my calls show as Spam Likely?
Carriers label numbers that place many short or unanswered calls. Spreading volume across a pool, capping daily calls and resting underperforming numbers all reduce the chance of a label sticking.
Can Dialer remove a spam label?
No tool can remove a carrier label directly. Dialer detects the drop in answer rate early and rests the number so it can recover while the rest of your pool keeps dialing.
Try spam protection & number health today
Connect your Twilio account, import a list and start a parallel session in minutes. No desk phones, no downloads.